Effective September 20, 2026

Privacy by staying local.

Aerie is designed so your planner, notes, focus history, calendar details, and app-presence information remain on your Mac.

Information Aerie accesses

Information stored

Tasks, notes, preferences, and focus sessions are stored locally in Application Support. Aerie keeps the trial start date in the macOS Keychain and a small recovery receipt in Application Support so a normal reinstall does not restart the trial. License status is stored in Keychain. Planner exports are created only when you choose a destination.

Diagnostics

Apple MetricKit diagnostics are retained locally for up to 30 days. Aerie does not automatically upload them. A support report is exported only when you choose Export Diagnostics, and it excludes planner and calendar content.

Network requests

Aerie may contact aerie.work to check for signed software updates or when you explicitly open purchase, activation, privacy, or support pages. A receipt activation link includes your license key once so the activation page can hand it to the installed app; the page removes it from the address bar immediately. When you activate a paid license, Aerie sends the license key and a random installation identifier to Lemon Squeezy to activate, validate, or deactivate that Mac. Lemon Squeezy returns limited purchase metadata, including the product, activation status, and receipt email, which Aerie stores in the macOS Keychain. Aerie contains no advertising SDK and no cross-app tracking.

Feedback

When you choose Send Feedback, your email application opens with the app version and macOS version. You decide what to send. Email is then handled by your mail provider and ours.

Retention and deletion

You can export your planner at any time. Removing Aerie’s Application Support folder and its Aerie entries in Keychain deletes locally stored app data. Emails are retained only as needed to answer and maintain support records.

Contact

Contact the privacy team for privacy, legal, or deletion requests. For everything else, visit Aerie support.